Western Union

This very different and challenging role was as a global product manager for the WUEDGE B2B payments platform, which was based on the Salesforce community platform. Key duties included stakeholder management, GTM strategy, forecasting, support and much more. I was in daily contact with around 30 stakeholders located from San Francisco to Sydney, managing requirements, UAT and education regarding new releases on the platform. I worked very closely with our partner, Appirio, on both process and technical design in order to deliver new features to market quickly. Throughout my tenure, we never missed a release date and the number of post release issues were reduced significantly due to my establishment of best practice both environmentally (proper staging environments), in process (establishing JIRA for UAT, pre-release Diffs) and through daily communication channels with clear agendas (stand-ups).